Who we are
byeHotelier helps hotels stand out online with modern, high-performing websites. We build websites and provide ongoing support, hosting, and access to platform features via a monthly subscription.
Who can use our site
Our site is intended for hospitality professionals exploring modern website solutions. You do not need to create an account to browse our site or submit an inquiry. We do not knowingly collect personal information from children under 16.
Services & contracts
We offer:
Hotel website design using our standard, advanced, or custom tiers
Ongoing website hosting and support via monthly subscription
Optional add-ons depending on client needs
All paid services are initiated through direct contact and formalized with a signed agreement. These terms apply only to use of our website — the contract will govern any specific hotel website services.
Payments & subscriptions
We do not currently process payments directly on our site. After signing a contract, payment is handled via a third-party platform (e.g., Stripe or invoice).
Our service includes:
An upfront setup fee based on your selected plan
A monthly subscription fee based on your hotel’s room count, which includes hosting, access to features, and email support
Subscriptions can be cancelled with 30 days’ written notice.
Hotel-provided content
If you choose to work with us, we may request content like text, images, or videos to build your hotel’s site. These materials remain your property, but by sharing them with us, you grant us the right to use, edit, and display them for the purposes of delivering your site.
Details of usage rights will be covered in your signed service agreement.
Limitation of liability
We care deeply about delivering quality work and reliable service — and we put a lot of effort into making that happen. That said, like any digital product, there may occasionally be hiccups or things outside our control (such as third-party platform issues). While we aim to be responsive and resolve issues quickly, our liability is limited to the amount you’ve paid us for services under your signed agreement.
Governing law & disputes
These Terms (and any related service agreements) are governed by the laws of England and Wales. If a dispute arises, we’ll always aim to resolve it informally and in good faith — starting with a simple email conversation.
Changes to these terms
We may update these terms from time to time to reflect changes in our services or how we operate. If we do, we’ll update the version here. We encourage you to check back occasionally to stay informed.
If you continue to use our website or services after an update, that means you’re okay with the new terms.
Contact us
If you have questions about these Terms or anything related to our website, reach out to us at: legal@byehotelier.com.